This Refund Policy explains how InvoiceSAZ handles subscription charges, cancellations, billing issues and refund requests relating to paid plans.
InvoiceSAZ offers a free Starter plan. Since no payment is required to access Starter plan features, no refund applies to the free plan.
Paid plans such as Business and Professional are billed according to the pricing displayed on the InvoiceSAZ website or within the platform at the time of subscription, upgrade or renewal.
Subscription fees are generally charged in advance for each billing period. Access to paid features remains available for the duration of the paid subscription period, subject to account standing and compliance with our Terms of Service.
You may cancel your subscription at any time. Cancellation will normally prevent future renewals but will not immediately terminate access to paid features. Access may continue until the end of the active billing period.
Because InvoiceSAZ provides access to digital software services and subscription features, payments are generally non-refundable once a billing period has started, except where required by applicable law or where otherwise stated in this policy.
If you believe you have been charged incorrectly, charged more than once, billed after cancellation or experienced another billing-related error, please contact support as soon as possible. Verified billing errors will be investigated and corrected where appropriate.
Refund requests are reviewed on a case-by-case basis. When evaluating a request, we may consider factors such as billing history, account activity, subscription usage, payment records and the nature of the reported issue.
Unless required by law, partial refunds or credits for unused time remaining in an active billing period are generally not provided after a subscription has been activated or renewed.
Where a payment is reversed, declined, charged back or disputed through a payment provider or financial institution, access to paid features may be restricted while the matter is reviewed and resolved.
Online payments may be processed through approved third-party payment service providers. Processing times, reversals, bank clearing periods and refund timelines may depend on the payment provider and the customer's financial institution.
To request assistance with a billing issue or refund enquiry, please contact support and provide:
InvoiceSAZ reserves the right to decline refund requests where there is evidence of fraud, abuse, deliberate misuse of the platform or violations of our Terms of Service.
We may update this Refund Policy from time to time to reflect changes in pricing, billing systems, payment processes, legal requirements or business operations. Updated versions will be published on this page.
If you have questions about this Refund Policy or require assistance with a billing matter, please contact us through the Contact Support page.
Last updated: June 2026
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